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F A Q's

A:

Joining a Live Hybrid Vehicle Training Webinar is easy.

The first thing that happens is you will receive a Live Hybrid Vehicle Training Webinar email invitation which will contain a Registration LINK. Just click the Registration link and register for the Live Hybrid Vehicle Training Webinar. You can then join the Live Hybrid Vehicle Training Webinar at the scheduled time by clicking the “Join a Live Hybrid Vehicle Training Webinar” button or link in your confirmation email, which will be automatically sent to you after registering.

You do not need to pre-install any software prior to joining the Live Hybrid Vehicle Training Webinar.

Another way to join a Live Hybrid Vehicle Training Webinar is to go to www.joinwebinar.com, then just type or paste in the Live Hybrid Vehicle Training Webinar ID provided by the organizer and enter your email address / click “Yes” or “Always” (or “Trust” on a Mac) if prompted to accept the download, and, if required, enter the Live Hybrid Vehicle Training Webinar password provided by the organizer.

A:

You do not need to have a GoToLive Hybrid Vehicle Training Webinar account to register for and join a Live Hybrid Vehicle Training Webinar organized by a GoToLive Hybrid Vehicle Training Webinar customer.

You also do not need to pre-install any software prior to joining the Live Hybrid Vehicle Training Webinar. You participate as a guest of the Live Hybrid Vehicle Training Webinar organizer, at no cost to you.

A:

To attend a Live Hybrid Vehicle Training Webinar on a PC, the following is required:

  • Internet Explorer® 6.0 or newer, Mozilla® Firefox® 2.0 or newer (JavaScript™ and Java™ enabled)

  • Windows® 2000, XP, 2003 Server or Vista

  • Cable modem, DSL or better Internet connection

  • Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (Recommended) (2 GB of RAM for Windows® Vista)

Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers (a USB headset is recommended).

USB CONNECTED HEADSET

WITH MIC
WORKS BEST!

and VOICE IP is always FREE to connect.

A:

Yes, Mac® computer users can attend Live Hybrid Vehicle Training Webinars.

System requirements:

  • Mac OS X 10.4 (Tiger®) or newer

  • Safari 3.0 or newer, Firefox 2.0 or newer (JavaScript™ and Java™ enabled)

  • Cable modem, DSL or better Internet connection

  • Power PC G4/G5 or Intel processor (521 MB of RAM or better recommended)

Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers (a USB headset is recommended).

USB CONNECTED HEADSET

WITH MIC
WORKS BEST!

and VOICE IP is always FREE to connect.

A:

Yes. On the top of the Attendee Control Panel, (once logged in) click the View Menu button and select the Full Screen option.

Or, on the Attendee Grab Tab on the side of the control panel you can click the View button to toggle between Full Screen and Window viewing. For an illustrated explanation, consult User Help.

A:

If your personal firewall (ZoneAlarm®, Norton Personal Firewall™, etc.) is blocking GoToLive Hybrid Vehicle Training Webinar, you just need to select your firewall's option to allow GoToLive Hybrid Vehicle Training Webinar to access the Internet.

 

  1. Select the check box to Remember the answer each time I use this program.

  2. Click Yes to enable GoToLive Hybrid Vehicle Training Webinar to access the Internet.

 

If you do not have a personal firewall but are in a "Business Environment," you may have a hardware firewall.

Please provide the document found at www.citrixonline.com/iprange to your IT department so that they may allow GoToLive Hybrid Vehicle Training Webinar to connect.

If a connection still cannot be established, please call our Customer Care team toll-free at 1-800-263-6317 or direct dial +1-805-617-7000.

 

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